TO OUR INTERNATIONAL CUSTOMERS:
In the past, we have used a separate order form for placing International orders. We have quit using that process and are
requiring all customer to use the shopping cart system built into the web site and it's check out process.
If you simply want a quotation and are not ready to place an order, then cut and paste the contents of your shopping basket, take a screen shot of the basket, or make a list of items
and send us a email requesting a quotation with shipping.
If you need shipping prices before you make your final decision to purchase, then you should request that quotation by email and not use the shopping cart checkout process because you will be paying
for the parts at that time.
Since our shopping cart and shipping estimator will "NOT" correctly calculate shipping charges on International Orders, we have it set-up to where the shipping will
be Zero Dollars ($0.00) when checking out. When the shopping carts address process learns you are not in the United States by selecting your particular country, that's when it switches to equal Zero. That does NOT mean shipping is free.
Upon completion of the check out process, you will have paid for your parts but NOT the shipping on those parts.
Once we look over your parts ordered and calculate shipping weights and box sizes, we will send you an E-Mail with at least one shipping option and maybe several.
We utilize UPS, DHL and the United States Postal Service (USPS) to deliver your parts.
Once you pick a shipping carrier and agree to the quotation by returning the E-Mail, we will be sending a PayPal money request for the amount of the shipping to be collected.
If the parts are expected to be shipping out quickly, then you may receive that email quickly. If the parts are going to need to be built or something is on back order from
the list of parts, we may hold off sending that E-Mail until we have the shipment ready to go. It can vary from order to order as to how we do that. If you think you should be hearing
from us quickly, but you don't, feel free to contact us.
If you have special shipping needs or requirements, during the checkout you will see a SPECIAL ORDER INSTRUCTIONS window. Enter that special information there.
A good bit of our business is International and we have been taking care of those valued customers since 1999.